Theodore D Head
ABOUT ME
I am an accomplished Executive with global experience across all aspects of the product life cycle. Operationally focused, from corporate facilities through global manufacturing and out sourcing.
Proficient in Multinational Strategic Alliances & Business Development, establishing global sales and logistics channels with focus on brand awareness.
Proven leader and passionate team developer from start up to large scale global infrastructure.
PROFESSIONAL EXPERIENCE
Fractional Chief Operating Officer and Executive Advisory
Apex Creative NYC, New York NY (Remote from AZ)
February 2022 – Present
Apex Creative is a boutique creative agency and production house dedicated to brand building through content creation, social media & digital marketing.
With a mission to deliver a vision as "visual storytellers" because we approach marketing from a storytelling perspective.
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Bought in to manage the day-to-day operating functions to support the Founder, allowing him to focus on client growth
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Additionally took on the Chief People Officer (CPO) role to support a Change Management initiative
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Successfully set up new company infrastructure including PEO, Bookkeeping, Web Back End, and Productivity Models
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Focus on team development and KPIs for better efficiencies and support of client base
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Support of executive team by consulting and offering new solutions to existing issues holding back growth of the agency
Fractional Chief Operating Officer
Pildora Enterprises, LLC, Miami FL (Remote from AZ)
August 2021 – August 2022
Pildora is a Wellness, Health, Beauty e-commerce company focused on sustainable and eco-friendly products and lifestyle.
As a growth stage company, Pildora focuses on a like-minded community to support inner and outer wellness, along with efforts toward a sustainable global ecosystem.
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Took charge of the operating functions to support the Founder, allowing her to focus on the corporate vision
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Established a corporate C-Suite to drive forward the company mission
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Achieved 35% OH cost reduction in the first quarter by enhancing staff efficiencies, and eliminating redundant consulting and operational expenses
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Successfully set up new company infrastructure including PEO, Bookkeeping, Web Back End, and Productivity Models on a small business budget.
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Synchronized CRM and SaaS systems to support ecommerce sales
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Developed a marketing team to drive forward the vision of the Founder which increased engagement by 200% through robust marketing campaigns, SEO and brand initiatives
Chief Operating Officer (Factional COO)
PCT International / PCT Solutions, Tempe, AZ
March 2020 – August 2021
PCT International has been supporting consumer homes since 1997 with the best quality connectors and cable through major Cable TV and Broadband providers globally.
PCT Solutions was established to offer Innovative Connectivity Broadband products to DIYers, Independent Installers / CEDIA, and the retail channel markets.
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Supporting the CEO / Founder as part of a restructuring effort during turbulent times
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Achieved 50% OH cost reduction by enhancing staff efficiencies, and eliminating redundant operational expenses within 3 months
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Successfully created a cohesive executive team, establishing cross functional departments
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Directly managed Operations, Engineering, Global Sales, Marketing, Logistics and IT teams
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Controlled global manufacturing, supply chain relationships including owned factory.
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Set up new company infrastructure including Registration, Banking, HR and Operations
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Successful P&L control with GP goals of 50+%
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Synchronized CRM and SaaS system to support ecommerce sales
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Developed international sales and distribution presence
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Grew Brand Awareness by 300% through robust marketing campaigns
Chief Executive Officer / Chief Operating Officer / President
SiliconDust USA Inc, Pleasanton, CA
January 2007 – March 2020
SiliconDust, an innovator of the HDHomeRun brand of Network Attached TV tuners for live TV streaming throughout the home, ranged in annual sales between $3-5 M per year.
SiliconDust was a global presence throughout North America, UK, Europe, Australasia, and South America.
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In addition to the US entity, held the position of Executive Managing Director of Silicondust UK Ltd., the UK entity for Brand expansion throughout Europe, since 2014.
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Controlled Global cost of manufacturing below 50% with just-in-time forecasts
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P&L management with GP goals of 40-50%
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Led a diverse team across all aspects of the company including operations, logistics, engineering, support and accounting
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Developed an international sales network through contract representatives, distribution, 3PL and direct sales
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Negotiated freight tariff rate reductions of at least 10% annually, both domestic and international
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Controlled logistic systems across global markets ensuring expeditious delivery to customers across the entire sales channel
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Global travel, managing business relationships with partners, vendors and customers
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Organized and attended industry trade events
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Coordinated PR and marketing campaigns
Sr. VP Business Development
Global Eagle Services, Santa Clara, CA
January 2000 – January 2007
Global Eagle Services was a Circuit Board, Product and Display Controller turnkey services company, supporting domestic and international manufacturing solutions for US companies.
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Established the company as a global turnkey operation, creating and managing relationships with Asian manufacturing partners, across all aspects of the product lifecycle
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Developed and maintained a solid customer base with varying needs and product types within our corporate capabilities
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Managed sales and operations team to ensure timely delivery of customer orders
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Worked directly with the President on budget planning, goals and expense management for all departments
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Developed and managed both vendor and customer relationships globally to ensure expectations were continually met
Additional Notable Business / Career Channels include:
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Fractional COO and Executive consulting
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Extensive previous experience in Retail Management and Operations
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Experience with 501(c)(3)
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CEO Driving Visions
(Virtual COO and Executive Consultant services)
Education
Bachelor Science Degree, Business Management California State University, East Bay, Hayward, CA
Bachelor Science Degree Marketing Management
California State University, East Bay, Hayward, CA
Associate Science Psychology / Sociology
West Valley College, Saratoga, CA
TESTIMONIALS
I’ve worked for Ted for about 2 years. He was very interested in helping me grow and taught me a lot about the company. He has many years of experience not just in management but also in sales, marketing and manufacturing. He knows a variety of creative methods and he ensures you learn what you need to. He has the kind of personality that makes you feel completely comfortable. He is always encouraging and positive. It was truly a pleasure to work for him!
Denise Labay–Agnes, SiliconDust USA Inc
I had the pleasure of working with Ted on a joint development project from concept through to an international go-to-market strategy. Ted’s deep understanding of technology, manufacturing process, distribution and relationships resulted in flawless execution of finished consumer products, and significant retail placements. Ted’s attention to detail and customer focus are just a couple qualities that would make him a great addition to any team.
Colin Stiles, SVP US Sales
I ever worked for Silicondust, under the wing of Ted, who is more a mentor than a boss. Working with him has been pure pleasure – I have learnt all that I know about engineering, sales and how to be a leader from him and he has been kind and patient with me during times when I could not live up to his expectations. In summary, Ted and Silicondust is one of the best employers, who you are deserved to work for.
John (YC) Yang, Engineer, Apple Inc
Working in this industry allows you to come in contact with a lot of different people with different styles. Ted is truly a multitalented individual that outpaces most. When I had the pleasure of working with him he was the CEO, sales lead, inventory manager, marketing lead and managed reps all across the country at the same time. The amazing part is he was able to do all of these jobs and grow the business! Ted is the kind of person you want in a meeting with a major retailer. He brings knowledge, class, honesty, guidance, and is able to make friends with anyone. I learned a lot in the time I worked with Ted and still use some of his tactics to this day. I am looking forward to the next time I get to work with Ted!
Nick Preuss, Partner, WolfPoint Group LLC
Where do you start with someone who has such a broad base of talents and skills? It has been my pleasure to work with Ted over the last 5 years in our role of brand and marketing agency and experience his unique mix of insight, expertise, honesty and ‘can do’ attitude. As someone who has worn many hats in managing a Tech company, Ted is as comfortable dealing with Sales and strategy as he is in his role as marketing lead. His capacity to always find a practical and considered approach to steering the complex world of strategic tech marketing and promotion to drive consumer engagement and grow customer base has been a joy to see in action. Ted is a great communicator and his energy and enthusiasm make him that rare commodity of someone who encourages strong work ethic and a willingness to always deliver to your best ability.
Andrew Bowler, Motive Design & Advertising Ltd
Ted is a clear communicator, creative marketer and resourceful team member. He adds positivity and energy to each project. He is always willing to help improve the company he works for. Ted is super resourceful, I recommend him to anyone looking to grow their business from start-up or during a restructuring phase.
Isaac Valenzuela, Executiive VP Marketing PCT International Inc
Ted has a lot of valuable experience in both consumer and B-B markets. As a partner of ours he also gave us some great advice on the business and technical side. He is a true expert in the video field, hard to find someone with more knowledge. He will always be in my "rolodex".
Mike Galli, CEO Niagara Video Corp
A true leader in every sense of the word. I had the pleasure of reporting to Ted for a little over a year and learned an immeasurable amount of information regarding management and team leadership skills. He has an excellent ability to get everyone on the same page and working towards a common goal, while keeping his team enthused and inspired to take on new challenges. Ted's attention to detail and care for his work is second to none, and he would be an invaluable addition to any team.
Matthew Rohm, Procurement Manager PCT International Inc